The Required or Functional cookies relate to the functionality of our websites and allow us to improve the service we offer to you through our websites, for example by allowing you to carry information across pages of our website to avoid you having to re-enter information, or by recognizing your preferences when you return to our website.
Analytical cookies allow us to recognize and to count the number of visitors to our website, to see how visitors move around the website when they are using it and to record which content viewers view and are interested in. This helps us to determine how frequently particular pages and advertisements are visited and to determine the most popular areas of our website. This helps us to improve the service which we offer to you by helping us make sure our users are finding the information they are looking for, by providing anonymized demographic data to third parties in order to target advertising more appropriately to you, and by tracking the success of advertising campaigns on our website. Social Media: These cookies allow you to share Website content with social media platforms (e.g., Facebook, Twitter, Instagram). We have no control over these cookies as they are set by the social media platforms themselves. Targeted Advertising Cookies: Advertising and targeting cookies are used to deliver advertisements more relevant to you, but can also limit the number of times you see an advertisement and be used to chart the effectiveness of an ad campaign by tracking users’ clicks. They can also provide security in transactions. They are usually placed by third-party advertising networks with a website operator’s permission but can be placed by the operator themselves. They can remember that you have visited a website, and this information can be shared with other organizations, including other advertisers. They cannot determine who you are though, as the data collected is never linked to your profile.
How to Obtain Warranty Service
To obtain warranty service, contact VBox Technical Support via email: firstname.lastname@example.org or via phone at +972-9-9502821 from 10:00AM to 5:00PM Sunday through Thursday, Israel Time GMT +2, or fill the below request RMA form.
Pre-Authorization must be obtained before sending any product to a VBox service center.
Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period.
VBox offers a 30-day Money Back Guarantee for items purchased directly from VBox. You may return an item for any reason within 30 days of your purchase.
All return shipping charges are the responsibility of the purchaser.
Refunds are may subject to a 30% restocking fee.
All returns should address to Vbox Service Center in Israel
Refunds will not be made for any VAT or/and any sales tax charged.
Refunds will not be made for product sold on bundle or on special sales events (.e.g. Black Friday /Sport events or any other sales events or seasonal sales events).
Returned to VBox’s service centers must be shipped in either the original carton box and shipping material or packaging that affords an equal degree of protection.
Please send us the tracking information so that we will be able to track it.
Please clearly state the RMA number on the shipping box.
VBox Technical Support will provide instructions for shipping the Product to the VBox service center. Please read the product warranty for very important warnings regarding data loss on Products returned for any type of warranty service (repair or exchange).
Should VBox elect to exchange a Product due to a covered defect during the warranty period, the replacement unit may, at VBox’s sole option and discretion, be new or one which has been re-certified, reconditioned, refurbished or otherwise re-manufactured from new or used parts and is functionally equivalent to the original Product.